Features

Transactional Emailing

Confirmations with tickets, payment instructions with a QR code, reminders before deadlines — every email your event needs, sent at the right moment, in your words and your brand.

Emails — Spring Ball 2027 sent this month: 412
Order confirmation
tickets attached
always on
Reservation instructions
payment QR + deadline
always on
Payment reminder
2 days before expiry
Abandoned checkout
one nudge, an hour later
Live preview
Stepper
Your tickets are here Download tickets
Your words

Every email in your voice

The wording of each template is yours to change — subject and body, with placeholders that fill from real order data. Preview any template rendered with a real order before a single customer sees it.

  • Editable texts per template, per organization
  • Placeholders filled from real order data
  • Real-render preview before you save
Email texts — your words
Subject See you at {event}!
Hi {name},your seats are booked — pay by {deadline}and the tickets are yours.
{name} {event} {deadline} {amount} Preview with real data
Saved per template — confirmation, instructions, reminders
Payments

Payment emails that get paid

Reservation instructions arrive with the amount, account, reference and a scannable payment QR code — and if the deadline approaches unpaid, a reminder goes out on its own, with lead time you configure.

  • Payment QR code and details in every reservation email
  • Automatic reminder before the deadline
  • Confirmation with tickets the moment payment lands
Reservation instructions
Amount €48
Account 123456789 / 0100
Reference 902417
Scan to pay
Pay by Friday, May 9
Reminder scheduled · 2 days before
Delivery

Delivery you can check on

Emails go out through a professional delivery service, and you can see what was sent and delivered. Tickets travel as a PDF attachment or as a link to a live ticket page — whichever suits your event.

  • Professional delivery infrastructure
  • Sent and delivered at a glance
  • Tickets as attachment or a live ticket page
Delivery — last 30 days
412
sent
99.2 %
delivered
jane.cooper@gmail.com
Confirmation
Delivered 14:02
peter.walsh@gmail.com
Instructions
Delivered 13:47
emma.davis@outlook.com
Reminder
Delivered 9:00
Tickets as attachment or a tracked ticket page — your choice
How it works

Set the tone once, send forever

1

Choose what goes out

Confirmations and payment instructions are always on; reminders and follow-ups are toggles.

2

Make the words yours

Edit any template, drop in placeholders, and preview it rendered with a real order.

3

Bookitive picks the moment

Order paid, deadline near, checkout abandoned — each email fires exactly when it should.

Included

Every email an event needs

From the first reservation to the last reminder — written once, sent automatically.

  • Order confirmation with tickets
  • Reservation instructions with payment QR
  • Payment reminder with configurable lead time
  • Abandoned-checkout follow-up
  • Editable wording per template
  • Real-order preview
  • On/off switches for optional emails
  • Your logo and colors on every email
FAQ

Common questions

What organizers ask about event emails. Missing an answer? Ask us via the demo form.

Can I change what the emails say?

Yes — every template has editable wording with placeholders like the customer name, event, amount and deadline. A preview shows the exact rendered email with real order data before you save.

How do buyers get their tickets?

With the confirmation email — either as a PDF attachment or as a link to a live ticket page, whichever mode you pick for the event.

When do payment reminders go out?

Before the reservation deadline, with a lead time you set — two days is typical. Paid orders never get one.

Are the emails branded as my organization?

Yes. Your logo and colors apply across all order emails, with only a discreet Bookitive line in the footer.

Emails that run themselves

Write your templates once and let every order trigger the right message. No credit card required.